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Refund Policy
At Fourth & Savage, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund policy below for details regarding returns, exchanges, and refunds.
1. Return Eligibility
Items may be returned within 14 days of delivery for a refund or exchange, provided they meet the following conditions:
Items are unworn, unwashed, and unused
Original tags and packaging are included
Items are free from stains, odors, or damage
Proof of purchase is provided
Fourth & Savage reserves the right to refuse returns that do not meet these requirements.
2. Non-Refundable Items
The following items are not eligible for refunds or exchanges:
Final sale or clearance items
Gift cards
Personalized or custom-made products
Items marked as non-returnable
3. Refund Process
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing times may vary depending on your bank or payment provider
Please allow 5–10 business days for refunds to appear in your account
Original shipping fees are non-refundable unless the item received was defective or incorrect.
4. Exchanges
We offer exchanges for eligible items if you need a different size or replacement product, subject to stock availability.
To request an exchange, please contact us before returning your item.
5. Return Shipping
Customers are responsible for return shipping costs unless:
The wrong item was received
The item arrived damaged or defective
We recommend using a trackable shipping service, as Fourth & Savage is not responsible for lost return packages.
6. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:
Your order number
Photos of the item and packaging
A description of the issue
We will work quickly to resolve the problem.
7. Late or Missing Refunds
If you have not received your refund after the stated processing time:
Check your bank account again
Contact your credit card company or payment provider
Contact your bank, as processing times can vary
If you still have not received your refund, please contact us directly.
8. Contact Us
For questions regarding returns, refunds, or exchanges, please contact us
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